Services:
A professional geriatric care manager (GCM) is a specialist who helps older adults and their families before, after or during a crisis by providing appropriate information on health and human services by being a knowledgeable guide.
The benefits of using a GCM include:
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Individualized and compassionate service
(a surrogate "child")
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Accessibility (available to assess and coordinate care for the client)
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Continuity and coordination of care (being a conduit between the client, the family, the physician and other health care providers)
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Cost containment (ex: reducing inappropriate placements and seeking to eliminate unnecessary hospitalizations)
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Quality control by acting within a professional scope of ethics